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服务条款

了解账号、专业授权与使用服务时的权利和责任。

更新及生效日期:

运营主体:丁玥科技 · 16377636@qq.com

1. 适用范围与服务提供

欢迎使用 5AIBA BIM 智能设计平台,由本页公示的运营主体提供网站账号、BIM 插件下载与授权、专业会员、功能演示及相关支持服务。交易主体、服务范围与价格以购买时展示的订单信息为准。

注册前请阅读本条款及隐私政策,购买前请阅读退款政策。对收费、授权范围、兼容环境或条款有疑问时,请先通过问题反馈核实。单纯浏览公开页面不代表同意与浏览无关的付费或个人信息处理。

2. 账号注册与安全

请提供真实、可联系的注册信息,并妥善保管密码及登录凭证。代表单位使用服务时,应取得相应授权。未成年人应在监护人指导下使用;不满十四周岁请勿自行注册或提交个人信息,应由监护人先联系我们。

账号与会员授权仅供该账号获授权的使用者使用,不得转售、出租、共享付费凭证或绕过鉴权。插件登录可能校验设备会话;同一账号在另一台设备登录时,原设备可能需要重新登录。发现账号异常,请及时修改密码并联系我们。

3. 专业会员与付费范围

会员按购买时选择的专业和周期提供服务,不自动覆盖所有插件功能。可选专业、子功能权限、软件版本、操作系统及其他使用条件,以购买页面、功能说明及下载页面的明确展示为准。请在付款前确认所需功能已开放且与工作环境兼容。

订单金额以确认购买时展示并经服务端核实的价格为准,支付确认后开通对应权益。各专业有效期独立计算,可在用户中心查看;只续费所选专业不会延长其他专业。价格调整和暂停新销售不应改变已确认订单的既有约定。

本站目前不自动续费、不自动扣款。到期提醒是一项可选通知设置,可在用户中心关闭;每次续费仍需主动确认订单并付款。“终身”套餐表示该项授权不设固定到期日,其范围以购买时说明为准;如相关服务终止,我们仍将依法处理未履行的服务义务及退款事宜。

4. 合理使用与知识产权

不得利用服务实施违法活动、侵犯他人权益、破坏网站运行、传播恶意程序,或擅自复制、出售、传播受保护的插件与付费资源。第三方软件、商标及内容的权利归各自权利人;使用 Archicad 等第三方软件仍需遵守其许可条件。

您对自行提供的模型、图纸及其他材料保有相应权利,并应确保有权使用和提交这些材料。提交客服材料仅授权我们在解决该问题所需范围内处理,不表示转让作品权利或同意公开传播。

5. 设计结果与工作文件

BIM 工具和演示用于辅助建模与设计,不替代具备资质的专业人员判断、工程审查或法定审批。用于实际项目之前,请结合现行规范、项目条件及软件环境复核模型、尺寸、计算和输出结果。演示效果不代表每个专业或环境均已提供相同能力。

安装、更新插件或批量修改模型前,请保存并备份工作文件,核对下载页面的适用环境。上述复核与备份要求不免除我们依法应承担的产品或服务责任。

6. 服务调整、中断与账号处理

计划维护、重大功能调整或停止服务时,我们将通过网站公告或可用联系方式作合理提前通知,说明影响范围和处理安排。出现故障时将及时排查;对无法履行的已付费服务,按法律及退款政策处理,不以功能调整为由无故取消已购核心权益。

发生账号被盗、违法使用或其他确有必要的安全情形时,我们可采取与风险相称的限制措施,并在可行且合法的范围内告知原因和申诉途径。您可通过问题反馈申请复核;限制措施不当然免除尚未履行的退款或其他法定义务。

7. 联系、注销与争议处理

服务咨询、退款申请、个人信息权利请求及账号注销,均可通过本页“问题反馈”提交。请说明请求类型,并提供必要的账号或订单识别信息及可联系的邮箱;不要提交密码、验证码或完整银行卡信息。登录后可在用户中心查看反馈进度和回复。

争议应先协商处理;协商不成的,您可向有权处理的消费者权益保护机构投诉,或依法向有管辖权的人民法院起诉。本条款适用中华人民共和国法律;依法适用的消费者强制性保护规定不因本条款而被排除。

8. 条款更新与适用顺序

政策更新将在本页标注日期;涉及收费、核心权益或个人信息处理方式的重大变化,将以适当方式提示,并在法律要求时重新取得同意。新条款不追溯减损已成立订单的权益。存在不一致时,法律强制性规定优先,其次为依法成立的具体订单约定;隐私与退款事项分别适用相应政策。

1. Scope and services

Welcome to the 5AIBA BIM intelligent design platform. The operator identified on this page provides accounts, BIM plugin licensing, memberships, demos and support. The seller, scope and price are those disclosed in your order at purchase.

Read these terms and the Privacy Policy before registering, and the Refund Policy before purchasing. Use Issue feedback to clarify fees, access, compatibility or these terms. Merely browsing public pages does not constitute consent to unrelated charges or personal information processing.

2. Registration and account security

Provide accurate registration details through which you can be contacted, and protect your password and session credentials. You must be authorized to act for an organization. Minors should use the service under guardian supervision. Children under 14 should not register or submit personal information themselves; a guardian should contact us first.

Accounts and membership licenses are for their authorized users. Do not resell or rent access, share paid credentials or bypass access checks. The plugin may verify device sessions; signing in on another device may require the previous device to sign in again. Change your password and contact us if you suspect unauthorized access.

3. Discipline memberships and fees

Memberships cover the disciplines and periods selected at purchase and do not automatically include every plugin feature. Available disciplines, feature permissions, software versions, operating systems and other requirements are disclosed on the purchase, feature and download pages. Confirm that the required features are available and compatible with your environment before paying.

The order amount is the price displayed at confirmation and verified by the server. Access activates after payment is confirmed. Each discipline has its own validity period, shown in your account; renewing one does not extend others. Price changes or a pause in new sales do not alter the agreed terms of confirmed orders.

The site currently has no automatic renewal or automatic debit. Expiry reminders are optional and can be disabled in your account; each renewal requires you to confirm an order and pay. A lifetime plan has no fixed expiry date within the scope disclosed at purchase. If the relevant service ends, we will address unfulfilled service obligations and refunds as required by law.

4. Acceptable use and intellectual property

Do not use the service for unlawful activity, infringement, disruption, malware distribution or unauthorized copying, sale or distribution of protected plugins and paid resources. Third-party software, trademarks and content belong to their respective owners. Software such as Archicad remains subject to its own license terms.

You retain your rights in models, drawings and other materials you provide and must have permission to use and submit them. Sending materials for support authorizes processing only as needed to resolve the issue; it does not transfer ownership or authorize public distribution.

5. Design results and working files

BIM tools and demos assist modeling and design; they do not replace qualified professional judgment, engineering review or statutory approval. Check models, dimensions, calculations and outputs against current standards, project conditions and your software environment before using them in a real project. A demo does not establish that the same capability is available for every discipline or environment.

Save and back up working files before installing or updating a plugin or making bulk model changes, and check the requirements on the download page. These review and backup precautions do not exclude our statutory responsibility for products or services.

6. Service changes, interruptions and account measures

For planned maintenance, significant changes or service closure, we will give reasonable advance notice through site announcements or available contact channels, explaining the impact and arrangements. We will investigate failures promptly and address paid services we cannot deliver under applicable law and the Refund Policy. Feature changes will not arbitrarily remove core purchased access.

Where an account is compromised, used unlawfully or presents another substantiated security concern, we may apply proportionate restrictions and explain the reason and appeal route where lawful and feasible. You can request a review through Issue feedback. Restrictions do not automatically remove outstanding refund or other statutory obligations.

7. Contact, closure and disputes

Use Issue feedback on this page for service questions, refund requests, privacy rights or account closure. State the request type and provide only necessary account or order identifiers and a contact email. Do not send passwords, verification codes or full bank card details. Signed-in users can check feedback progress and replies in their account.

We encourage resolving disputes through discussion. If unresolved, you may complain to a competent consumer protection body or bring proceedings before a court with jurisdiction under law. These terms are governed by the laws of the People’s Republic of China and do not exclude applicable mandatory consumer protections.

8. Updates and precedence

Updates are dated on this page. Significant changes to fees, core access or personal information processing will be brought to your attention, with renewed consent where required by law. New terms do not retrospectively reduce rights under existing orders. Mandatory law takes precedence, followed by lawful specific order terms. Privacy and refund matters are governed by their respective policies.

需要帮助或提交申请?

运营主体:丁玥科技

联系邮箱:16377636@qq.com

可发送邮件或使用右下角“问题反馈”提交申请。请提供订单号或问题说明,不要发送密码或验证码。

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